Infantron.com - Terms & Conditions
These
Terms and Conditions of Sale (the "Agreement") apply to the sale of the products
identified in the accompanying Seller invoice or quote ("Products") by Infantron, Singapore ("Seller") to the purchaser of the Products
("Buyer"). Any terms set forth in any
Buyer purchase order, acknowledgment or other document that are in addition to
or inconsistent with this Agreement are expressly rejected by Seller and will be
of no force or effect. If this document
is provided in response to Buyer's purchase order, such purchase order is deemed
a request for quotation only, and this Agreement is an offer to sell the
Products ordered.
This
Agreement incorporates only those terms of Seller-accepted purchase orders that
relate to the prices or quantities of the Products. Orders or requests for purchases that have
not been accepted in writing by Seller are not binding on Seller until and
unless the Products are shipped to Buyer.
Seller's failure to object to any term or condition contained in any
communication from Buyer shall not be deemed a waiver of the terms and
conditions herein. This Agreement may be
amended, modified or superseded only by means of a written agreement executed by
an authorized representative of each party.
1.
Price. Unless otherwise agreed in writing by Seller,
prices for the Products shall be Seller's then-current list prices (in U.S.
Dollars) at the time of Seller's receipt of Buyer's purchase order. All prices are quoted and all orders are
accepted exclusive of federal, state, or local excise, sales, use, or similar
taxes, or any export or import fees, customs duties and similar charges
applicable to the sale or to the products sold, except taxes based upon Seller's
net income ("Taxes"). Buyer agrees to
pay any and all Taxes and other charges incidental to the purchase or sale of
the Products, or, in lieu thereof, Buyer shall provide Seller with a properly
executed tax exemption certificate prior to shipment.
2.
Payment. Payment will be made in United States dollars
in accordance with Seller's instructions (including wire transfer instructions)
and is due and payable thirty (30) days from the date of invoice. Each shipment
(including partial shipments) will be separately invoiced and paid for when due
without regard to other shipments.
Without limiting other remedies, Seller reserves the right to charge a
late fee on all past due payments equivalent to the lesser of one and a half
percent (1.5%) per month on the unpaid balance or the highest rate allowed by
law. Buyer will pay for all collection costs, attorneys fees, and court costs
incurred in the collection of past due amounts. Seller reserves the right (in
its sole discretion): to demand payment in advance of shipment (including
partial advance payment for large orders); to request bank guarantees; or to
terminate or modify the terms of credit payments. Shipments to non-US destinations may require
an irrevocable letter of credit established at the expense of the
Buyer.
3.
Security
Interest. Buyer hereby grants to Seller a first
priority, purchase money security interest in the Products and all proceeds or
receivables arising from the sale, lease, or other disposition of such
Products. At Seller's request, Buyer
will promptly execute and deliver any documents that Seller deems advisable to
perfect the security interest hereunder and maintain the first priority
thereof. Buyer hereby authorizes Seller
to sign and file any such document.
4.
Cancellations and
Rescheduling. Buyer will have the right to reschedule any
Product shipment, as specified in a purchase order accepted by Seller, for up to
sixty (60) days from the originally scheduled delivery date as specified in such
accepted purchase order, provided that written notice of such request to
reschedule (which notice includes the revised shipment date) is received by
Seller at least thirty (30) days prior to the originally scheduled shipment date
and Buyer agrees to pay for any costs incurred by Seller for storage of such
Products. No order accepted by Seller
may be cancelled by Buyer without Seller's prior written consent. Seller reserves the right to impose a
reasonable cancellation charge on any order cancelled by Buyer.
5.
Intellectual
Property.
5.1 Ownership; Licenses. Buyer and
Seller agree that no intellectual property rights are transferred under this
Agreement, and Seller and its licensors retain all right, title, and interest in
all intellectual property rights subsisting in or related to the Products. Certain Products provided by Seller to Buyer
may contain or require software (the "Software") and (b) technical documentation
used to describe, maintain and use the Products (the "Documentation"). The Software and Documentation are licensed,
not sold. To the extent any Products contain or include Software not governed by
a separate license agreement, subject to the terms and conditions of this
Agreement, Seller hereby grants to Buyer a nonexclusive, nontransferable,
limited right and license to (a) use and perform the Software solely in
executable code form and solely as necessary to operate the Products, and (b)
reproduce the Documentation for internal use in conjunction with the Products.
5.2 Restrictions. Buyer will
not (a) reproduce the Software; (b) modify, incorporate into or with other
software, or create a derivative work of any part of the Software or
Documentation; (c) reverse-engineer the Products or decompile, disassemble, or
otherwise attempt to derive the source code of the Software; (d) distribute,
sublicense, lease, rent, loan or otherwise transfer the Software, or the
Documentation to any third party; or (e) remove from the Software or alter any
of the trademarks, trade names, logos, patent, or copyright notices or markings
on the Product or the Documentation.
6.
Warranty
6.1 Limited
Warranty. Seller warrants to Buyer (and no one else)
that all Products to be delivered hereunder will substantially conform to
Seller's applicable published specifications for a period of ninety (90) days
from the date of shipment (the "Warranty Period").
6.2 Remedies for Breach of
Warranty. Seller's sole and
exclusive obligation, and Buyer's sole and exclusive remedy, for breach of the
above warranty will be, at Seller's option, to (a) use commercially reasonable
efforts to repair the nonconforming Product; (b) replace any such Product at no
additional charge; or (c) accept the return of any such Product and issue a
refund equal to the purchase price of such defective product. Buyer must notify Seller of any Products that
do not conform to the foregoing warranty during the Warranty Period. Buyer must return non-conforming Products to
Seller in accordance with Seller's RMA then-current procedures. Replacement Products may be refurbished. Buyer will pay for all transportation charges
on any Products returned from Buyer to Seller.
The warranties provided under this Section 7 will be void if (a) the
Products fail or malfunction as a result of improper handling, installation,
maintenance, removal, modification, or repair; or (b) the Products or Software
are damaged after shipment, or subjected to abuse, abnormal physical or
electrical stress, or improper use.
6.3 Disclaimer of
Warranties. THE ABOVE WARRANTIES
ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY
WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, TITLE,
NON-INFRINGEMENT, SYSTEM INTEGRATION, QUIET ENJOYMENT AND ACCURACY AND ANY
WARRANTIES ARISING FROM THE COURSE OF CONDUCT OR USAGE OF TRADE. SELLER DOES NOT WARRANT THAT THE OPERATION OF
THE PRODUCTS WILL BE UNINTERRUPTED, OR ERROR-FREE. BUYER ACKNOWLEDGES THAT REAL
WORLD PERFORMANCE OF THE PRODUCTS MAY VARY DEPENDING ON BUYER'S DEPLOYMENT,
PARTICULARLY IN ANY EXTREME CONDITIONS.
6.4 No
Support. Seller is not
obligated to provide any support or maintenance for the Product unless otherwise
mutually agreed by the parties hereto in writing.
7.
Limitation of
Liability. IN NO EVENT SHALL
SELLER OR ITS SUPPLIERS BE LIABLE TO BUYER FOR ANY INDIRECT, SPECIAL,
INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, WHETHER OR NOT FORESEEABLE, EVEN
IF SELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING ANY
LOSS OF REVENUE, LOSS OF CUSTOMERS OR CLIENTS, LOSS OF GOODWILL, OR LOSS OF
PROFITS, ARISING OUT OF OR IN RELATION TO THIS AGREEMENT, WHETHER ARISING UNDER
CONTRACT, TORT OR ANY OTHER LEGAL OR EQUITABLE THEORY. IN NO EVENT SHALL SELLER'S TOTAL, CUMULATIVE
LIABILITY HEREUNDER EXCEED THE PURCHASE PRICE FOR THE PRODUCTS GIVING RISE TO
THE CLAIM. MULTIPLE CLAIMS WILL NOT
ENLARGE THIS LIMIT. THIS LIMITATION OF
LIABILITY SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY
EXCLUSIVE REMEDY HEREIN.
8. General. If any provision
hereof is held invalid, unenforceable or void in any respect, such provision
shall be construed so as to render it enforceable and effective to the maximum
extent possible, and the validity and enforceability of the remaining provisions
hereof shall not in any way be affected or impaired thereby. Buyer agrees
to adhere to all legal requirements applicable to the Products, including U.S.
export laws. The parties are independent
contractors and nothing herein shall be construed to imply a partnership, joint
venture, principal-agent, or employer-employee relationship between the
parties. Neither party shall have the
right, power, or authority to create any obligation, expressed or implied, on
behalf of the other party. Buyer may not assign, by operation of law or
otherwise, any of its rights, or delegate any of its duties, under this
Agreement to any third party without Seller's prior written consent. Any
assignment, delegation or transfer in violation of the foregoing will be null
and void. This Agreement constitutes the entire agreement between the
parties as to the subject matter hereof and supersedes and merges all prior or
contemporaneous oral or written agreements, representations, statements,
negotiations, understandings, proposals, and undertakings with respect to the
subject matter of this Agreement.
9. Confirmation of Orders. We will send an electronic acknowledgement to the customer within 24 hours (or next business day) upon successful submission of the electronic order. If items ordered are unavailable, a message will be sent to the customer for further action.
10. Exchange & Refunds. All our goods sold are non-exchangeable and non-refundable.
11. Feedback. All our goods sold are non-exchangeable and non-refundable.
11. We welcome your feedback. Should you feel dissatisfied with any of our goods or services, please contact us at Tel: 6299-3900, Fax: 6299-3955, Email: support@infantron.com
|